SD Forum Social CRM

Thanks to AJ Chen for allowing me to present my take on Enterprise Social Networking at the Semantic Web SIG.  It was a real pleasure and look forward to returning if asked.

I am making my presentation available since I didn't have time to make it to the end. Also, please check out Collaboration and the social enterprise, and article about salesforce.com's Chatter strategy and a great interview with Parker Harris, salesforce.com co-founder.